As KWS is close to our hearts we want to ensure that all policies, terms, and conditions are clearly set to optimize customers' experience.
Return, Exchange, Shipping & Coaching Policies
Shipping
Due to the ongoing issues with COVID-19 the safety of our customers is a priority and all the necessary precautions are being put in place. Items are processed in 3-5 days, shipping up to 7 days.
Return & Refunds
Due to COVID-19, no return is issued.
Please contact us if you receive a defective item
within 15 days.
Past that date, it will no longer be considered.
Exchange
Due to COVID-19, no exchange is issued.
Please contact us if you receive a defective item within 15 days. Past that date,
it will no longer be considered.
Coaching
Disclaimer:
Life coaching is not therapy, no diagnosis or treatment is issued.